Terms and conditions

Prices

VAT is not included in the price.

Payment alternative

Payson

With Payson you can pay with credit card or make a bank transfer payment, for more information, see www.payson.se.

Prepayment

Once you have placed your order successfully you will receive an e-mail with information on how to transfer money to the Seclave bank account. Note that if you pay by bank transfer, we will start delivery only after we receive your payment.

Invoice

Once a credit check has been carried out you can pay by invoice.

Delivery time

Normal delivery is about 5 business days.

Delivery

We send orders as “Posten DPD Företagspaket”. Seclave will not be liable for any direct, indirect or economic loss due to delay in delivery.

Shipping

The cost of shipping is calculated on weight of the package. This is automatically calculated in the web shop and added to the total cost.

Warranty

There is one (1) year on all our products if you can show manufacturing fault, normal expected wear is not covered by warranty. You pay return shipping, and to refund the shipping add your bank deposit details.Refund

Swedish private persons have the right to return unused, ordered items without providing a reason for cancellation according to “distansavtalslagen”. You should notify us of your intent to return an item as soon as possible, but no later than fourteen (14) days from when the item was received. We follow the recommendations from Konsumentverkets, see www.konsumentverket.se.

Damaged packages and unclaimed packages

Damaged goods should be reported immediately to the logistic company. Never accept a damaged package. Should a disagreement arise with the logistic company you’re advised to contact Seclave. Unclaimed packages will be returned to Seclave, approximately after 1 month for packages and 14 days for letters. You will be charged a 350SEK handling fee for any unclaimed package.

Personal information

Your personal information is handled according to the PDA (Personal Data Act). By placing an order you agree that we store and use your information in order to provide the service you expect from us. We will not share your personal information with any third parties.

SMS

The mobile phone number you enter might be used to send SMS about your delivery status and other information regarding your order.

Cookies

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